Questions we are asked every day
Answers from practice — with real figures, deadlines and prices instead of marketing phrases. Compiled by the people who work with this every day at Kustom.
Screen printing, embroidery or heat transfer?
The choice depends on three factors: quantity, material and design. Transfer printing and DTF are suitable for small quantities and photorealistic designs; screen printing is best for large runs with solid colour areas; and embroidery offers the greatest durability. Embroidery and screen-printed transfers are the most durable. Kustom does not charge separate set-up costs for screens or embroidery programmes.
Read the answer →How much does printed corporate clothing cost?How much does printed corporate clothing cost?
The price consists of two components: the garment and the finishing. Garment prices start at around CHF 13.50 for polo shirts and CHF 15.95 for T-shirts; certified protective clothing is significantly more expensive. Kustom does not charge separate set-up costs for screens, films or embroidery programmes — these are included in the price. Data preparation is included for up to 15 minutes; after that, it costs CHF 140 per hour.
Read the answer →How do you ensure that a company’s workwear is standardised?Introducing workwear in the workplace
In seven steps: requirements analysis, product range proposal, samples and fitting, size survey, approval for printing, production and delivery. We deliver unprinted stock items within 5 to 7 working days, and finished goods within 12 to 14 working days; a complete initial project involving consultation and fittings requires a correspondingly longer lead time.
Read the answer →What is the difference between Corporate Fashion and workwear?Corporate Fashion or work clothes?
Corporate Fashion Features: stylish cuts, lighter fabrics, a professional appearance for customers. Classic workwear offers protection and durability: robust fabrics, functional details and — where necessary — certified safety standards. Many businesses need both, such as sturdy trousers combined with a smart polo shirt.
Read the answer →How does a club get its own kits?Have club shirts printed
There are two options for a set of shirts: printed branded shirts from the range, available from as little as one item, or a completely bespoke design using the ‘Kustom Made’ method or sublimation printing, available from 50 items. Kustom offers clubs a 40 per cent discount on the catalogue prices of the team sports brands Jako, Erima and Craft. Names cost CHF 10 to 12, and numbers CHF 8 per jersey.
Read the answer →How do you set up a company shop for workwear?Our own company shop for workwear
A corporate shop is a dedicated online shop featuring your company’s approved, ready-to-wear garments. Employees can order items in their own sizes independently; Kustom handles warehousing, finishing and dispatch. For Corporate Wear customers, this shop solution is free of charge and goes live around a week after the product range has been approved. We currently operate over 165 such shops.
Read the answer →Who provides all the equipment for an event?Planning event styling
Event branding includes Banden, banners, flags, roll-ups, backdrops and large-format printing for indoor and outdoor use, as well as crew clothing and promotional materials. Formats can be chosen almost entirely at your discretion. As a rule of thumb, you should allow a few weeks from ‘ready for print’ – and correspondingly longer for a complete set-up including textiles.
Read the answer →How can you tell if workwear is sustainable?Sustainable workwear
Three factors are key: verified product certificates, traceable production conditions and the transport route. Kustom displays the OEKO-TEX STANDARD 100 certification on its shop products and has maintained its own Swiss purchasing office in Shenzhen since 2011, which personally inspects factories before entering into any agreements. Everything else — material choices, lifespan, transport — needs to be honestly weighed up rather than advertised in general terms.
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